Room comfortable with all our needs for equipment met. The bed was comfortable and the hotel was quiet. Staff were helpful with bags and responding to questions. Location was perfect for walking to the sites of interest. Breakfast was included in the price and safe car parking was provided at no additional cost. The hotel was spotlessly clean.
Steven
enero de 2025
Location proximity is very central to the lookouts and restaurants and essential shops. The wifi was quite good, staff were friendly and accommodating, and the room had a good sized bath (shower pressure was good and became hot quickly!). Checkin and check out process was seamless. Appreciated the heater in the room as well as the table by the window, iron and ironing board. Carpark was free with plenty of spots. The area is quite safe also. Very nice neighbourhood with the police station across the road.
Maria
octubre de 2024
Comfortable, clean, staff friendly and helpful, central location great, car park good, family rooms with beds, not bad settees. Breakfast simple but ok for a quick breakfast before a long day exploring. Coffee, tea in room always stocked up.Comfortable lounge areas if you need some space to sit. Water always hot.
Francis
noviembre de 2024
We enjoyed two nights in a renovated king room, all done in quality heritage style. The bed was super comfortable, good airconditioner and shower. Our booking included complimentary breakfast which was like most people would have at home, cereals, breads and spreads with tea, coffee and fruit juices. If you book direct you can skip the continental breakfast and save $15 per person. If you want a hot breakfast it is available for $25. There was easy, ample parking. If you have trouble with stairs be sure to book a room on ground level as there is no lift in this heritage building.
Jeffrey
octubre de 2024
Staff are friendly and very accommodating to needs of guests. I asked for a room away from the loud creaky staircase and they sorted it out. The room is pleasant, perhaps a little cozy. The location is probably the best in Katoomba if you want a central location in town with private parking. You can walk the main stretch of shops and restaurants quite easily and the 3 Sisters lookout is also nearby.
Will
agosto de 2024
Location at the top end of Katoomba Street, was great and we were able to walk to shopping and dining options. Service from the staff, especially Michelle, was excellent. Room was very clean and everything was in working order. Plenty of old world charm and it was very pleasant to relax in a comfortable armchair with a coffee or a port in the warm lounge area at the end of the day.
Michael
agosto de 2024
The hotel was exceptionally clean and comfortable and in an ideal spot to get around Katoomba. The bed was very comfortable and the bathroom was huge with a lovely deep bath which is becoming a rare thing to have in a hotel these days.
Jeanette
julio de 2024
We had a king size bed and the room was most comfortable and quiet. There was plenty of parking and a lovely lounge area. We stayed for three nights and found the staff helpful and friendly. There was plenty breakfast was basic and could have done with more variety . But no complaints! The hotel was lovingly restored over 25 years ago and is showing its age in some areas. But everything worked and plenty of hot water. The shower was over a bath.
David
enero de 2025
The rooms are great .. you have done a superb job keeping the old features of the hotel - absolutly beautiful and well done preserving it's historic features
Sonia
marzo de 2024
Room was very comfortable to stay in, really clean and beautiful. The location of the Palais Royale was perfect to get to and from Echo Point and other hiking trails, as well as being conveniently located near shops and restaurants (and all that only a short walk from Katoomba Station). The included continental breakfast definitely made each start of the day a breeze without having to think about what to eat. Service was excellent and the inclusion of pastries was really nice.
Ze
junio de 2024